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March 29, 2003
Interface text
I meant to log this one a while back, but Jenny at the Creative Tech Writer had this link to The Importance Of Interface Text. There aren't many tech writing weblogs (Jenny, Fred, and Guy are the ones I know about), so it's great to see these links that are appropriate. This one bridges the tech writing/interaction design area. How nice to read this: The only thing that can bridge the gap between what they know and what they see is familiarity, and the easiest medium to make them familiar with the application is via the words they see on the application's user interface. Interface text, in other words. I'm somewhat embarassed to admit it, but I've goofed twice in the last week because I've (go figure) misread the label "payee" to mean me when setting up online bill paying with my bank. When asked for the payee zip, I've entered mine (this is a screen after I've selected the vendor who'll get the check). Yeah. I know I selected Verizon as a payee, but when I'm asked for payee zip right after *my* account number, excuse me for being confused!!!
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IDblog is Beth Mazur tilting at power law windmills. A little bit Internet, a little bit technology, a little bit society, and a lot about designing useful information products. Send your cards and letters to .
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