Interesting. I've often told people that information design is what happens when graphic design marries usability. Of course, I don't really mean that explicitly, since I think information design encompasses much more than just usable graphic design.

Anyways, I thought of this when I read peterme's recent comment on empathy in user experience: "non-empathic geeks become engineers, and empathic geeks become information designers."

I think that usability folk tend to be an empathic lot as well! I suppose one could care about the end user without "feeling" for the end user, but the two just do seem to go together. Anyways, check out Peter's comments for why we might want to extend this empathy to our colleagues and clients.

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