I've just ordered this based on an email recommendation. It's Henry Petroski's . Publishers Weekly writes:

"Design can be easy and difficult at the same time, but in the end, it is mostly difficult." So writes engineering professor Petroski (The Evolution of Useful Things, etc.) in his latest effort, a wide-ranging exploration of the history and design of the everyday technologies like supermarket aisles and telephone keypads that are practically invisible in their ubiquity. Petroski emphasizes that these "small things" aren't in fact the results of a smooth and simple design process, but are rather the products of a constellation of oft-conflicting constraints, frequently with unintended consequences (consider the recently redesigned, fat-handled toothbrushes that, while more ergonomic, have rendered millions of traditional toothbrush holders useless).

Petroski is faculty at Duke University in North Carolina. Looks like a promising read.

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